Financial Policy and CareCredit®
Payment is expected at the time of service for any office procedure, including consultation and x-rays. For patients covered by a medical/dental insurance plan, we will assist you in filing your insurance forms. Please note that insurance rarely pays the entire treatment balance, even if your policy states 100% coverage. To assist our patients, an Estimated Treatment Plan will be created. This generally takes two weeks to process. You will be required to pay the amount not covered by your insurance plan before treatment can begin. The amount you initially pay is still an estimate. Account balances cannot be finalized until treatment has been performed, and payment has been received from your health insurance carrier.
If you have overpaid based on the Estimated Treatment Plan, you will receive a prompt refund from our office. If your account has a remaining balance, it may be paid by Cash, Check, Debit Card, Visa, MasterCard or CareCredit. All account balances are ultimately the responsibility of the patient or guardian. If you have any questions, kindly call one of our financial coordinators at (978) 682-5255. They are happy to work with you to ease any financial concern.